Refund and Returns Policy

Return & Exchange Policy

At Protein Store Pakistan, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Return Policy

We offer a 15-day return policy under the following conditions:

• You received the wrong product by mistake.

• The product is defective or damaged upon delivery.

• The product is not original or appears to be counterfeit.

To initiate a return, the product must be:

• Unused and in its original packaging.

• Accompanied by a valid proof of purchase.

• Reported to us within 15 days of delivery.

Exchange Policy

We also accept exchanges for eligible products. If you’d like to exchange an item for a different one, please contact our customer service team within 15 days of receiving your order.

Note:

• Return or exchange shipping charges may apply unless the mistake is on our end.

• Supplements that are opened, used, or not in original condition will not be eligible for return or exchange unless they are defective.

How to Request a Return or Exchange

1. Email us at [email protected] or contact us via our website.

2. Provide your order number and a brief explanation of the issue.

3. Our team will guide you through the process.

Thank you for shopping with Protein Store Pakistan. We are committed to delivering quality and trust in every order.